How far does the Work Discussion Method lend itself to facilitating change, to solve specific problems in work settings?

Bolingbroke, Moira (2017) How far does the Work Discussion Method lend itself to facilitating change, to solve specific problems in work settings? Professional Doctorate thesis, Tavistock and Portman NHS Foundation Trust / University of East London. Full text available

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Abstract

The aims of the study are firstly to investigate the suitability of the work discussion method as a consultancy change intervention in solving specific work issues in the organisational context of public sector services, and secondly to consider the viability of work discussion as a research method. This study has little substantiating research precedence to draw on and as such is one of discovery and understanding. The work discussion method is a systematic experiential small group process founded on the principle of the importance of emotional experiences, both conscious and unconscious, of work and the workplace in shaping understandings of role and of organisational life. This consultancy application of work discussion is a process of reflecting on specific issues with the intent of evoking a changed state in either thinking and or changed behaviours. As a method it is both concerned with individual learning and with shared learning. This is a small in-depth qualitative study following the principles of grounded theory and informed by systems psychodynamic theory. The research participants of this study come from a range of children’s and young people’s education and welfare services, predominantly in the public sector but also including one partner service from the voluntary sector. The findings of this study suggest that the word discussion method when applied as a consultancy change intervention has merit. The research participants during the life of the research study made notably changes to their understandings and or behaviours in their work situations.

Item Type: Thesis (Professional Doctorate)
Additional Information: A thesis submitted in partial fulfilment of the requirements of the University of East London in collaboration with the Tavistock and Portman NHS Foundation Trust for the Professional Doctorate in Consultation and the Organisation
Uncontrolled Keywords: Professional Doctorate in Consultation and the Organisation, D10D, Psychodynamic Consultancy, Children’s and Young People’s Welfare Services
Subjects: Groups & Organisations > Groups/Institutions/Organisations
Groups & Organisations > Organisational Development
Psychological Therapies, Psychiatry, Counselling > Consultation
Department/People: Adult and Forensic Services
Research
URI: https://repository.tavistockandportman.ac.uk/id/eprint/1839

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